Elevator service.
On contract.
On time. On paper.
Maintenance contracts, modernization, code inspections, and 24/7 dispatch for federal facilities, SLED portfolios, and commercial property. Independent of the OEM majors. ASME A17.1 compliant. Documented response times written into every contract.
01 / What we contract for
The elevator service contract
that holds up under audit.
Four contract types. Specific scope. Documented response times. Each tier is sold as a standalone or bundled inside a single multi-service portfolio agreement.
Maintenance Contracts
Full-coverage, modified full, or basic. Monthly preventive routes, lubrication, adjustments, code-mandated tests, parts replacement on a written schedule. Quarterly performance reports per car.
Avg. contract: 36 months · Routes: monthly
Modernization
Controller upgrades, door operator replacement, fixture refresh, ride-quality re-tuning, regenerative drive retrofits. Phased work in occupied buildings with minimal car downtime per phase.
Scope: per-car or building-wide · OEM-agnostic
Inspections & Code Compliance
ASME A17.1 and A17.3 compliance support, AHJ inspection coordination, Category 1 and Category 5 testing, written documentation packages your authority having jurisdiction can sign.
Cycle: annual + 5-year · Records: digital + hard copy
24/7 Emergency Response
On-call dispatch for entrapments, shutdowns, and unplanned outages. Documented response time targets written into every contract. No upcharges for off-hours work covered under the agreement.
Dispatch target: 2-hour metro · 24/7/365
2h
Median dispatch target written into our metro maintenance contracts. The phone gets answered. The truck rolls. We document the timestamp.
02 / Who we contract with
Four buyer types. One playbook.
Federal facilities
GSA-leased buildings, DoD installations, civilian agency campuses. SDVOSB prime with CAGE and UEI on file, ready for direct sub, agency, and OTA paths.
Survey for Federal portfolios
State, local, and education
School districts, courthouses, county and city facilities, housing authorities, hospitals. Prime contractor on multi-service portfolios.
Survey for SLED portfolios
Commercial property
REITs, BOMA-style property managers, office portfolios, mixed-use properties. Independent service alternative to the OEM majors with transparent pricing and documented response times.
Survey for Commercial portfolios
Residential & home elevators
Private homes with installed elevators. Annual maintenance, code-mandated inspections, and same-week response for pneumatic, hydraulic, and machine-room-less systems including Stiltz, Savaria, Inclinator, Symmetry, Cambridge, and Bruno installations.
Survey for homeowners03 / Position
Most elevator contracts are written to protect the contractor. Ours are written to protect the building.
Commitment 01
Documented response times. Not estimated.
Every contract names the metro dispatch target in hours. The dispatch log is appended to your monthly report. The numbers are auditable.
Commitment 02
Independent. Not OEM-aligned.
We service Otis, Schindler, KONE, TKE, Mitsubishi, and the rest. Parts sourcing is transparent. We do not steer you toward a brand we are paid to push.
Commitment 03
Spec-sheet contracts. Not handshakes.
Routes, response times, parts coverage, escalation thresholds, and exclusions are written down before you sign. Everything that matters is on the contract, not in a folder we will look up later.
04 / Bundled facility services
Often bundled
with elevator contracts.
Buyers prefer one prime, one point of accountability, one invoice. Single-source the building or pick the line items that matter.
HVAC Preventive Maintenance
Scheduled maintenance, filter replacements, and emergency response across all major system types.
Janitorial & Custodial
Daily and periodic cleaning with green-certified products and background-checked staff.
Groundskeeping & Snow Removal
Mowing, landscaping, leaf removal, plowing, and de-icing across year-round contracts.
Fleet Cleaning & Light Maintenance
School bus and vehicle fleet cleaning with documented sanitation protocols.
05 / The numbers we hold ourselves to
24/7
Dispatch availability
5days
Site survey turnaround
2h
Median metro response
36mo
Standard contract term
Certifications
SBA-Certified SDVOSB. Veteran-Owned. State-licensed elevator mechanics on staff or via vetted regional subs.
Codes worked to
ASME A17.1, A17.3, A18.1, plus AHJ-specific amendments. Cat 1 and Cat 5 documentation packages.
Insurance
General Liability, Workers’ Comp, Auto Liability. W-9 and COIs on request, same business day.
Identifiers
CAGE 9ZDW1
UEI U8CWL9QJZGH1
NAICS 238290, 561210, 238220
Free Site Survey · No charge · No pitch
Send a building. We send an engineer with a clipboard.
60-minute walkthrough of your elevator portfolio. Written assessment delivered within 5 business days. Covers maintenance posture, modernization candidates, code exposure, and response-time targets.